GDPR – Privacy policy

The estimated delivery time for our products is 48 to 72 business hours, for the Portuguese mainland. For Germany, Belgium and Luxembourg the estimated delivery time is 5 days and for France 4 days.

Shipments are only carried out during business days and the remaining days are not considered for delivery times.

Delivery times are indicative and may change due to carrier delays and / or other unforeseen events.

Any delay in shipment / delivery of the product, given the estimates presented, does not confer the right to compensation.

Our food products are not eligible for return, unless they have expired or are damaged by transport. Upon receipt of the goods the customer must proceed to check the good condition of the product / packaging. If you detect any defect as a result of transport, you must refuse delivery.

All items received must be checked within 24 hours and if any damage is found, it must be reported immediately, in order to proceed with the claim with the shipping company.